Studying People's Awareness of the Provisions of Third Party Liability Insurance Policies in Insurance Industry

Authors: Mitra Safaeian, Azadeh Bahador

Coordinator: Property and Casualty (Non-life) Insurance Research Group

Abstract
Basically, the knowledge and awareness of the insured about the insurance coverage and the conditions of the different insurance policies is the arm of his ability to identify and provide better services by the insurers. It should be kept in mind that as the insurer is better and more aware of the insurance conditions and regulations, he can act more liberally in choosing the insurance policy and the appropriate coverage, which in this way helps to spread and improve the insurance culture in the society.
The results of this research show that although our statistical population includes third-party insurance policyholders and we expected that at least people in this group have information about third-party insurance, but unfortunately, this group does not even have basic information in this regard, which shows the need for culture building in this field is felt, and insurance companies and central insurance of the Islamic Republic of Iran should play a key role in this regard.

Keywords: third party liability insurance, people's awareness, insurance policies